Information for patients and visitors relating to COVID-19
Vaccination information for cancer patients Download
Due to COVID 19, we need to protect our patients and staff by ensuring patients only come to hospital if absolutely necessary. We are carrying out many of our out-patient clinics over the phone. We will contact you if we need to make any changes to your appointment. If your doctor can conduct a telephone assessment they will contact you before your planned clinic appointment date. If we have not contacted you, your appointment will go ahead as planned.
We have set up an area in the hospital where we can quickly carry out the necessary blood tests and investigations, including being weighed, that are needed for your treatment. You will then be able to go home. We will look at the results and will ring you if we need to. If we don't contact you, then you should attend for your treatment as planned. If you are not currently receiving treatment but need a blood test only we may ask you to attend the "drive through phlebotomy hub" in Sheffield at FlyDSA Arena. If you attend one of our partner hospitals for your treatment they also have local hubs and you will be told how to attend this before your next treatment.
Your doctor will discuss this with you at your appointment (face to face or telephone clinic) and you will be able to decide this together.
To reduce the number of people attending our hospital at this time, carers or relatives should not accompany patients. This is for Out Patient Appointments, Radiotherapy and Chemotherapy Day Case Unit. If you have any questions about this please phone the department you would be attending. If you arrive early please stay in the car until your appointment time. If your friend or relative is with you please can they stay in their car and not come into the building.
You and your family should follow government guidelines with regards to social isolation. If the person who usually provides transport for you is self-isolating because they have come into contact with someone who is unwell with COVID 19 or with someone who has symptoms that are suggestive of COVID 19, they should not provide your Transport. Please contact the Department that you would be attending.
You and your family should follow government guidelines with regards to social isolation. If your appointment is due whilst you are self-isolating due to COVID 19 symptoms please contact the department that you would be attending for advice.
One person can now visit a patient for two hours a day. Young people aged 12 and over are also now allowed to visit.
The two hours may be split into 2 one hour visiting slots each day or be used as 1 two hour visit. Only one person may visit at a time and it is preferred that it remains the same person throughout the stay, if there are special circumstances, please discuss with the nurse in charge to see what alternative arrangements may be possible. This will enable infection risks to be kept to a minimum.
If there are exceptional circumstances such as a person being at end of life, then the ward staff will of course discuss the appropriate alternative arrangements for visiting including increasing the time and number of visitors.
For safety reasons visiting will not be allowed for COVID-19 positive patients or those having planned surgery. This is because we need to keep the potential exposure to COVID-19 as low as possible to prevent spread of the virus or indeed take it onto wards which would then prevent patients from having their operation. Patients will be informed if the ward they are on allows visiting.
Anyone visiting the hospitals will be asked to follow the rules below to ensure their own safety and that of patients and staff:
- Do not visit if you have any symptoms or COVID-19 or indeed are unwell at all.
- You must wear a mask at all times when you are in the hospital.
- You must wash your hands upon entry and exit from the hospital.
- Please do not move around different areas of the hospital or ward unless absolutely necessary
If you are unwell please follow the advice that has been given to you in your information pack. If you are on cancer treatment please contact our telephone triage line 0114 2268345 or 0114 2712733
Out Patients - call 0114 2713949 / Day Case Treatment Unit - call 0114 2265319 / Radiotherapy call 0114 2265282 / Pharmacy call 0114 2265102 / WPCC Ward 2 call 0114 2265308 / WPCC Ward 3 - call 0114 2265305 - For any questions such as transport or appointment bookings please call 0114 226 5000 Monday to Friday
If you're on active treatment and these FAQs do not provide you with the answer you need please contact your consultant’s secretary, or call this number 0114 2265044 and we'll direct your question to the most appropriate person.