Information for patients and visitors relating to COVID-19

Due to COVID 19, we need to protect our patients and staff by ensuring patients only come to hospital if absolutely necessary. We are carrying out many of our out-patient clinics over the phone. We will contact you if we need to make any changes to your appointment. If your doctor can conduct a telephone assessment they will contact you before your planned clinic appointment date. If we have not contacted you, your appointment will go ahead as planned.

We have set up an area in the hospital where we can quickly carry out the necessary blood tests and investigations, including being weighed, that are needed for your treatment. You will then be able to go home. We will look at the results and will ring you if we need to. If we don't contact you, then you should attend for your treatment as planned. If you are not currently receiving treatment but need a blood test only we may ask you to attend the "drive through phlebotomy hub" in Sheffield at FlyDSA Arena. If you attend one of our partner hospitals for your treatment they also have local hubs and you will be told how to attend this before your next treatment.

Your doctor will discuss this with you at your appointment (face to face or telephone clinic) and you will be able to decide this together.

To reduce the number of people attending our hospital at this time, carers or relatives should not accompany patients. This is for Out Patient Appointments, Radiotherapy and Chemotherapy Day Case Unit. If you have any questions about this please phone the department you would be attending. If you arrive early please stay in the car until your appointment time. If your friend or relative is with you please can they stay in their car and not come into the building.

You and your family should follow government guidelines with regards to social isolation. If the person who usually provides transport for you is self-isolating because they have come into contact with someone who is unwell with COVID 19 or with someone who has symptoms that are suggestive of COVID 19, they should not provide your Transport. Please contact the Department that you would be attending.

You and your family should follow government guidelines with regards to social isolation. If your appointment is due whilst you are self-isolating due to COVID 19 symptoms please contact the department that you would be attending for advice.

It is with regret that due to increasing cases of COVID-19 in the community we have taken the difficult decision to once again limit the number of people coming into our hospitals to try and limit transmission of the virus to patients and our staff.

From Monday 19th October visiting is not allowed unless in exceptional circumstances such as end of life. For all other exceptional circumstances please discuss this with the nurse in charge of the ward over the phone ahead of your visit.

We do appreciate how hard this is to not see your loved ones in person but their safety has to be the priority.

Anyone who wishes to communicate with their relative via an alternative method, such as mobile phone/face time/Skype is welcome to do so and we have free internet access across the Trust for patients to use. We have also provided phones and Ipads on all wards for patients to use if they don’t have their own device. We have ensured all our wards have iPads and other devices to help you keep in touch.

Other restrictions in place

Please come alone to outpatient appointments or procedures unless you need assistance

The new rules for inpatient visiting and outpatients apply to the Northern General Hospital, Hallamshire Hospital, Weston Park Hospital, Jessop Wing and Charles Clifford Dental Hospital as well as community health buildings, including the Stroke Pathway Assessment and Rehabilitation Centre (SPARC), run by Sheffield Teaching Hospitals.

Thank you for helping to protect our patients and staff.

If you are unwell please follow the advice that has been given to you in your information pack. If you are on cancer treatment please contact our telephone triage line 0114 2268345 or 0114 2712733

Out Patients - call 0114 2713949 / Day Case Treatment Unit - call 0114 2265319 / Radiotherapy call 0114 2265282 / Pharmacy call 0114 2265102 / WPCC Ward 2 call 0114 2265308 / WPCC Ward 3 - call 0114 2265305 - For any questions such as transport or appointment bookings please call 0114 226 5300 Monday to Friday

If you're on active treatment and these FAQs do not provide you with the answer you need please contact your consultant’s secretary, or call this number 0114 2265044 and we'll direct your question to the most appropriate person.